Frequently Asked Questions
Everything you need to know about AOHi charging solutions and services.
What makes AOHi chargers different from standard power adapters?
AOHi specializes in ultra-compact, high-performance GaN (Gallium Nitride) technology. Our chargers offer higher efficiency, faster charging speeds, and superior heat dissipation compared to traditional silicon-based adapters.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days for domestic orders, while international shipping can take 7-15 business days depending on the destination.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund or exchange.
Do AOHi products come with a warranty?
Yes, all AOHi products come with an 18-month worry-free warranty. This covers any manufacturing defects or performance issues encountered during normal use.
Are AOHi power banks and chargers safe for my devices?
Absolutely. Our products feature a multi-protection safety system, including temperature control, over-voltage protection, and short-circuit prevention to ensure your devices remain safe while charging at maximum speed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.