Returns & Exchanges
At AOHi, we stand behind the quality of our innovative charging solutions and offer a 30-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, we facilitate a straightforward return process for all functional and unused electronics.
Initiate Your Request
Contact our support team at [email protected] within 30 days of delivery with your order number and reason for return.
Prepare the Package
Ensure the item is in its original packaging with all included accessories, cables, and manuals to qualify for a full refund.
Ship the Product
Affix the provided return shipping label to your package and drop it off at the designated carrier location.
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing